Tasks we do and don't accept

We will do almost anything in our power to help you with your requests, however, the request needs to be something we can complete within the WordPress admin area. Below we outline a clear list of requests we accept and requests we will refuse.

If you have a development need, first ask yourself:

Can I reasonably explain or show what I need done for my request via a our submission form?

If the answer is yes, great! If you feel the need for a phone call, Skype, meeting, etc to better explain your requests, RipplePop may not be the best fit for you as all of our requests are handled through our ticketing system and via email.

RipplePop does have its limitations.

First - we are not a replacement for a  full time developer.

Second - we created RipplePop so that it works best for one on one relationships. This mainly comes into play for agencies or consultant clients. We welcome agencies and consultants using our service for your clients - however recognize you may have a different experience than our one on one clients who signed up directly for the service.

Do's

  • Backup your site
  • Check Google indexing
  • Check page size and load time
  • Clean up malware
  • Clean up spam
  • Configure a plugin
  • Create a child theme
  • Child theme templating
  • Create backups
  • Site migration
  • Fix your white screen of death
  • Fix issues after a WordPress core update
  • Help with templates
  • Improve your site security
  • Improve your site speed
  • Install a caching plugin
  • Install a comment system
  • Install a plugin
  • Install a favicon
  • Add a WooCommerce product
  • Make changes to the header, sidebar, and other sections of the site
  • Optimize images
  • Prevent spam
  • Recommend a plugin
  • Recover a hacked site
  • Setup redirects
  • Solve alignment issues
  • Tweak your CSS
  • Update a plugin
  • Update your theme
  • Upgrade WordPress core
  • Build a landing page
  • Build a new site from our template selection
  • Multisite support
  • HTML website concepts
  • Website content updates
  • Funnel pages
  • Splash pages
  • Cascading Style Sheets (CSS)
  • Plugin updates
  • Glitch fixing on existing sites
  • Any many more (but that mostly covers it)

Dont's

  • Any design related work (we are developers not designers)
  • UI / UX, mobile or app design
  • Custom WordPress Theme Development
  • API Creation
  • Off-page SEO (inc. page rank guarantees)
  • Mobile app development
  • CMS Plugin Creation
  • HTML Email templates
  • Browser extensions/plugins
  • Server automation
  • Server load balancing
  • External server security
  • Manage 3rd party applications
  • Add custom functionality to a plugin
  • Boost page ranks
  • Building site backlinks
  • Configure DNS
  • Configure SSL
  • Create a Google Plus business listing
  • Create a plugin
  • Create images
  • Create page templates in LeadPages
  • Fix WooCommerce extension bugs and conflicts
  • Increasing site traffic
  • Paid marketing
  • Phone support
  • Research previous theme customizations
  • SEO
  • Set up email accounts
  • Sites containing explicit contents
  • Transfer a non-WP site to WordPress
  • Update customized WooCommerce