Can I pause or freeze my account and retain my developer when I return?
Yes, if you wish to pause your billing and want to return in the future and have us retain the same developer who you were assigned, we can do that with a reduced monthly fee.
To reserve your Pro developer (8-hours per day), the cost is $250/week.
If you are on a Flex plan, the cost to maintain your developer with no risk of them being reassigned to another customer is $75/week.
If you are canceling or pausing for just a few days or one-week, oftentimes that is short enough where we can reserve your developer without much issue or need for additional charges. However, if you plan on pausing for more than a few days, you would need to pay the retainer fee to lock in the same developer and time slot when you return again.